General Technology & Troubleshooting Topics

[#1]

Since the last week in May my Satellite A305-S6825 has shut down 3-4 times a day with a blue screen. Driver IRQL_not_less_or_equal. I have automatic updates and have checked every driver on my machine. I uninstalled my software for my Sony digital audio recorder, Design Studio for Cricut cutter, my camera. The blue screen suggested disabling the shadowing and caching in BIOS. I took the laptop to BEST BUY Geek Squad and they replace the ram. I have spent 5 hour long sessions with MicroSoft Techs. I have gone through all the suggestions in the Problem reports section. I have studied the event viewer, but I don't know what to look for. Here is one of the latest logs.

Log Name:      System

Source:        Microsoft-Windows-FilterManager

Date:          10/16/2009 1:18:05 PM

Event ID:      3

Task Category: None

Level:         Error

Keywords:     

User:          SYSTEM

Computer:      Sangera-PC

Description:

Filter Manager failed to attach to volume '\Device\HarddiskVolumeShadowCopy13'.  This volume will be unavailable for filtering until a reboot.  The final status was 0xc000000e.

[#2]

Satellite A305-S6825 

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IRQL_not_less_or_equal

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That's a STOP 0X0000000A.

   Bug Check 0xA: IRQL_NOT_LESS_OR_EQUAL

See if you can locate that one in Event Viewer.

Thank you for the excellent post of the Event Viewer entry. As before, double-click on the entry and click the Copy button. We need only the part down to the line Event Xml:.

What are you doing with the BSOD occurs?

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I have studied the event viewer, but I don't know what to look for.

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Your best bet is the exact time. Check the System and Application logs for Error events at the same time as the crash.

[#3]

Followed the link. They didn't address debugging in Vista. Does Vista have a debugging tool?

Is it safe to disable shadowing in BIOS? How do I do that?

There is no consistency in the BSOD occurrence. The last time I was playing Solitaire.

• sending the info to MS
• moving photos from one folder to another 
• editing a webpage in MS Expressions
• using IE
•  Several time using Word xp which I know has compatibility issues but I've used it for almost a year with no problems.

Seems like the last time I sought help from MS techs I have mostly these STOP 0X0000000A. I think he updated the display driver which had to be a generic.

[#4]

That bugcheck is often related to intermittent memory failure. Try running a test overnight.

   Windows Memory Diagnostic

Does it occur when you're not networked?

   Stop error 0x0A, or Stop error 0x7E may occur on a computer that is running Windows Vista or Windows...

[#5]

Tried to work in event viewer and had a couple of BSOD but I did find this.

DFS Replication service has stopped. Event 1008 5-27-09 This is about when the BS started.

Also Cisco EAD Publisher misconfigured or corrupted so it had no events.

[#6]

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but I did find this.... 

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Please double-click on the entry, click the Copy button, and paste in here without editing. We need only the part down to the line Event Xml:.

[#7]

This was the last event until 5-27-09

Log Name:      DFS Replication

Source:        DFSR

Date:          11/12/2008 5:38:52 PM

Event ID:      1002

Task Category: None

Level:         Information

Keywords:      Classic

User:          N/A

Computer:      Sangera-PC

Description:

The DFS Replication service is starting.

This is about when the trouble started. Will try to get the others before I crash again.

Log Name:      DFS Replication

Source:        DFSR

Date:          5/27/2008 10:32:55 PM

Event ID:      1008

Task Category: None

Level:         Information

Keywords:      Classic

User:          N/A

Computer:      Sangera-PC

Description:

The DFS Replication service has stopped.

Log Name:      DFS Replication

Source:        DFSR

Date:          5/27/2008 10:27:54 PM

Event ID:      6102

Task Category: None

Level:         Information

Keywords:      Classic

User:          N/A

Computer:      Sangera-PC

Description:

The DFS Replication service has successfully registered the WMI provider.

Log Name:      DFS Replication

Source:        DFSR

Date:          5/27/2008 10:27:54 PM

Event ID:      1314

Task Category: None

Level:         Information

Keywords:      Classic

User:          N/A

Computer:      Sangera-PC

Description:

The DFS Replication service successfully configured the debug log files.

Additional Information:

Debug Log File Path: C:\Windows\debug

Log Name:      DFS Replication

Source:        DFSR

Date:          5/27/2008 10:27:54 PM

Event ID:      1004

Task Category: None

Level:         Information

Keywords:      Classic

User:          N/A

Computer:      Sangera-PC

Description:

The DFS Replication service has started.

[#8]

When I tried to copy the Cisco file this was corrupt and showed no info.  When I tried to save as an event file, I couldn't find it again.

But I did find this from when I couldn't keep the computer running last night. I have no clue what I am doing!

Log Name:      System

Source:        Service Control Manager

Date:          10/19/2009 5:52:46 PM

Event ID:      7001

Task Category: None

Level:         Error

Keywords:      Classic

User:          N/A

Computer:      Sangera-PC

Description:

The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:

The dependency service or group failed to start.

Event Xml:

[#9]

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I took the laptop to BEST BUY Geek Squad and they replace the ram. I have spent 5 hour long sessions with MicroSoft Techs.

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Time to restore the hard drive to its original factory-new contents using Toshiba recovery media.

See the section Hard Drive Recovery Utilities which begins on p. 59 of the User's Guide.

   Satellite A300 Series User's Guide