General Technology & Troubleshooting Topics

[#1]

Hi...please help guys..i have a problem with my friends laptop..he accidentally change the bios passwod and forgot it what he put on it..the model is Satellite A305-s6905..i already open it and look for some jumper setting to reset it..but no success..i cant find a word like CMOS clear or CMOS reset..i already download the flash bios on this site so that the bios will reset but..the problem is ,it wont boot first on the DVDROM because you must enter first the password...please please help me...i want to show it on a accredited toshiba repair center but their are asking for the orignal reciept and that reciept is already gone 1 year ago...i wish you could help me guys...our thesis is almost near and we cant finish the thesis because its inside that laptop... 

[#2]

There are thousands of laptops that get stolen annually. To make sure that it is not a stolen laptop, the Toshiba service places demand that you show some documentation proving its yours. One way to do that is to register your computer. In that way you can prove your ownership without having the reciept. The Toshiba techs can access the Registered Computer database and verify that the person at the counter is the legitimate owner even without a receipt.

 Did you use a credit card? Maybe the credit card company would have the invoice for your computer, along with the serial number of the computer. Or what about the dealer that sold the computer? Maybe they have a record of the sale, along with the serial nrumber of the computer.

Just think if your computer had been stolen. You wouldn't want a Toshiba tech to remove the Bios password on your computer just because the thief had "forgotten" the password?

[#3]

thanks for the info sir..and i really do understand what your are trying to say...but that laptop is belong to my friend..he accidentally..change the bios password when he is totally drunk..and i ask about the reciept but its already gone because he bought the laptop 1 year ago and all the reciept and document are lost.we tried to went on the store on were he bought that laptop..unfortunately still they are looking for the reciept....is there anyway to remove the bios password...im lacking of option..and we are totally in trouble on our thesis..please sir...help...

[#4]

I can't help you. The only people that can remove a Bios password are Toshiba Authorized Service Providers. They have the tools needed to remove a Bios password.

[#5]

Please anyone...HELP!!!...is there anyone who can give some instruction on how to remove the bios password ...i really need it badly..

[#6]

You can't do it at home.  As Gord stated you'll need to have it repaired by a Toshiba Authorized Service Center and they probably will require proof of ownership to do so.  You can ask here all you want, but that is what everyone is going to tell you.  The fact that he was drunk and that he can't find his receipt is his problem.

[#7]

No reputable Authorized Service Provider is going to remove a Bios password without verifying that you are the real owner of the computer. You have a heart wrenching story, but how does the Toshiba tech know that you aren't a thief that stole the computer? If your friend had registered the computer with Toshiba, this problem would not be happening. One other thing, Bios password removal is not covered under warranty.