General Technology & Troubleshooting Topics

[#1]

hi,

when i take the recovery partition it shows a "system recovery option" dialogue box. but it is not showing any OS in it. so i clicked on "load drivers" which prompts me to select drivers from the installation media. there i can see my prmary hard disk with 140gb, a 35mb boot drive, 1.46gb toshiba recovery drive, none of which is helpful in selecting the driver. Can anyone help me in selecting the OS?

One more thing is that, when i take disk management from "my computer" properties, there it is showing a drive with 7gb which i am not able to access from anywhere?why is it so?

Expecting replies

with regards,

abt

[#2]

Satellite L305-S5919 

 See the section titled Hard Drive Recovery Utilities, which begins on p. 60 of your User's Guide. .

  Satellite L300 Series User's Guide

That third partition contains the restore utility and the image that's restored.

   1.46GB partition and other small partition are for the System Recovery Options and the factory softw...

[#3]

thank u jerry...

but, my problem is still unsolved...

i have gone through the link u provided(http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/bulletin.jsp?ref=EV&soid=2222431&ct=SB) and also through the userguide. My system is in the second category with 3 partitions...140GB, 1.46GB, 7.22 GB.

And so i suppose all my recovery files and images will be in the 7.22GB partition.

When i start my system i pressed on 0(zero) to go into that partition. But there is no option which provides a recovery. The options present were "select OS" and there windows vista basic is present. If i click on that then the system will boot normally, and no recovery happens. The other option being "check for memory errorrs". That also wont provide any recovery option..

please help me in resolving this problem.

[#4]

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When i start my system i pressed on 0(zero) to go into that partition. But there is no option which provides a recovery.

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Then we fall back to another option. Burn the recovery media as explained in the section Creating Recovery DVDs, also starting on p. 60 of the User's Guide.

Use them to restore as explained in the section Hard Disk Drive Recovery using the Recovery media on p. 66.

[#5]

actually, why i want to reinstall vista is, some viruses are causing problems in my system. i have used the laptop for some 5 months...so, is it okay to write the recovery disc at this time...???

[#6]

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i have used the laptop for some 5 months...so, is it okay to write the recovery disc at this time...???

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Sure.

[#7]

hi,

the problem is not yet solved...

when i select the "toshiba disc creator" it displays the message,

"No HDD Recovery Area! The Toshiba Recovery Disc Creator can not be launched."

so what can i do now??

please reply...

[#8]

So we fall back to yet another option.

Replacement media can be ordered by calling Toshiba Customer Service at 800-457-7777. They will want the computer's serial number and a credit card number.

[#9]

does that mean i have to pay toshiba for this replacement media, still in my warranty period ??

Also, i bought this laptop from USA. but now i am in India. so will i get replacement media by calling on that customer service no:???

[#10]

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does that mean i have to pay toshiba for this replacement media, still in my warranty period ??

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I think it probably does.

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i bought this laptop from USA. but now i am in India..

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Oops! Yet more trouble. I don't believe Toshiba will ship out of the country. I believe you would need to arrange with an acquaintance in the US to order and have it shipped to that person, who would forward it to you.

Sorry about that.