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marlo
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Help with keyboard issue on L355D

Please help!

 

The internal keyboard on my L355D-S7825 just stopped working.  It will work when I reboot and allows me to input my password but after that it's dead. 

 

From what I've gathered, my first step should be to reinstall the driver but I cannot find the driver download on the Toshiba site. 

 

Any ideas?  Other suggestions? 

 

PS...I'm running Vista. 

Super Contributor
Posts: 12,684
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Re: Help with keyboard issue on L355D

 

Satellite L355D-S7825 

 

The keyboard driver is native to Windows Vista. Try this.

 

Open Device Manager (devmgmt.msc), right-click the Keyboard device, click Uninstall, and reboot.

-Jerry
New Member
marlo
Posts: 2
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Re: Help with keyboard issue on L355D

thanks for the reply!  we just tried that and it worked to put in a password and it worked for about 2 minutes after that but then quit again!  :smileymad:

 

any other ideas????

Super Contributor
Posts: 12,684
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Re: Help with keyboard issue on L355D


it worked for about 2 minutes after that but then quit again!

Seems like a hardware issue, Marlo. The only way to tell for sure is to restore the hard disk to its original factory-new contents using Toshiba recovery media.

-Jerry