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zam308
Posts: 2
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WiFi

New pop up saying "Intel R PROSet/wireless Event Log Service stopped working and was closed" I checked Intel for updated drivers and have the latest. What will happen if i uninstall the driver?

Super Contributor
Posts: 12,599
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Re: WiFi

Which computer?

-Jerry
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TFennel
Posts: 4
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Re: WiFi

I have the same problem that just started I tried to repair the program under programs.   It went thru the install so I rebooted and it did not come up thought I had fixed, but next day it is back and every time I power up I get "Intel Proset/ wireless event log service stopped working and was closed".  I even tried the restore function but it did not work it said and yes this error still comes up.  Can the program be uninstalled or does anyone know how to repair? The computer is only a 2 months old. 

 

Satellite A505-S6965

 

Thank Tom

Super Contributor
Posts: 12,599
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Re: WiFi

 

Satellite A505-S6965

 

Try reinstalling the software, Tom. Uninstall the utility (the second one) first if you can.

 

   Intel Wireless LAN Driver for Windows (64bit)

 

   Intel Proset for Windows Vista (64bit)

-Jerry
Visitor
TFennel
Posts: 4
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Re: WiFi

If I understand you want me to uninstall "Intel Proset for windows Vista (64bit)?  Then install "Intel Wireless LAN driver for windows (64bit)"?  So go into the uninsall programs and do the uninstall.  Then click here to install the  "Intel Wireless LAN driver for windows (64bit)"?  If this does not work will this disable my wireless capablity?  As my wireless is operational at this time.

 

Tom

Super Contributor
Posts: 12,599
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Re: WiFi

There are no guarantees in this business, Tom. You'll want to make a Restore Point before changing things. I make a backup image of the entire disk before making any substantial change.

 

That said, my best guess is that it's the utility that makes the trouble. Forget the driver (the first file) for now. Go to Control Panel's Programs and Features and uninstall the Intel Proset utility. Reboot and then install the second file I have given you.

 

BTW, you don't really need that utility (a wireless client) for the wireless. Vista has its own software.

-Jerry
New Member
flurha2007
Posts: 2
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Re: WiFi

I am also having the same problem.  Is this something a toshiba support tech can fix. I just purchased the laptop only had for a week now and would like to resolve this issue.

New Member
zam308
Posts: 2
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Re: WiFi

A305-S6872   Could this be a problem with my ISP wireless router since Im being told I failed the "ping test"

Super Contributor
Posts: 12,599
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Re: WiFi

 

Satellite A305-S6872 

 

If it's just that the message annoys you, you can kill it in the System Configuration utility (msconfig.exe) on the Services tab. See this thread.

 

   Intel PROset/Wireless Event Log Service Stopped Working

-Jerry
Contributor
glamrockman626
Posts: 17
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Re: WiFi

I upgraded my laptop last night from vista home premium 64bit to windows 7 professional 64 bit and can't seem to connect to the internet..what could be wrong?