Hi, I recently purchased a Toshiba Satellite laptop computer, A505D-S6968:
http://laptops.toshiba.com/laptops/satellite/A500/A505D-S6968
It has been approximately 1 1/2 months, and I am noticing that there is a creaking noise, and a buckle problem likely occurring with the laptop hinges (locking effect when open and close lid). The laptop lid does not open smoothly, and seems stiff. I think it may be a problem with the hinges connecting the laptop screen to the main computer body. I'm not sure if it is just too tight from the factory, or another manufacturing defect.
Also, I am still covered under 1-year warranty. I would like to know how the process works, if I have to send it in, am I reimbursed for the cost of shipping and taxes. Also, am I guaranteed the parts will be new, or simply just another used, refurbished part. Furthermore, is it possible to take it to a local licensed Toshiba repair center, and will be reimbursed for this problem, as I am busy with my business, and education, it would be less hassle and time consuming.
Feedback
