Portégé Laptops

[#1]

I have an R500 this is giving drive errors in windows XP but it will not run chkdsk on startup.  I tried booting to the Windows XP recovery console but when I boot using the CD I get a message there is no hard drive.  I downloaded and tried the Hitachi DFT program but it also does not see a hard drive.  As a test I tried the same two CDs on an R600 and M10 and neither see a hard drive after a DOS boot.  On older M5 machines the two CDs work fine. Are there drivers I need to download and use?  Thanks.

[#2]

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..neither see a hard drive after a DOS boot. 

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DOS cannot see the NTFS file system.

Maybe that's what you're talking about?

[#3]

I'm not trying to see the NTFS file system (or any file system) -- when I boot to a CD drive none of the utility disks will see a hard drive.  

[#4]

So it's a hardware failure. If you know how, you can try changing the hard disk. Otherwise, it's service time.

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