Satellite Laptops :: all other models

[#1]

I have a brand new Toshiba L355-S7907 with Intel T4200 and 3GB SDRAM.  It came pre-installed with Windows Vista.  The problem began by not recognizing my Windows password and only allowed me to log in under a guest account.  Now when I try to boot it up all I get is a bluescreen DOS prompt asking me for a password and after 3 attempts shuts the system down.

How do I get logged in and get onto the laptop without having to send the laptop into Toshiba for repair?

Thanks for your help.

Greg Scher

[#2]

Sounds like it's the BIos password.  If so you'll need to send it in to Toshiba for repair as ther is nothing you can do at home that I know of.

[#3 · Accepted solution]

I am thinking the same thing but hoping that someone comes up with a work-around to get past this.  I have a degree in computer science from MIT and everything in me tells me the motherboard is fried.  If you or anyone else has any ideas I would be more than open to them.  Thanks for your time in responding.  GS