Satellite Laptops :: all other models

[jhgattis]

I need to know which model I have.  I have gone to Control PAnel and system All I get L355

I am running Home Vista basic.  Sometimes it will lockup and only power off will reset. 

[Jerry_Lippey]

Look on the bottom of the computer for a label. The model number looks something like this.

   Satellite. L355-S7902

[jhgattis]

Thanks I have a L355-s7915.  Now I need to find out why it will lock up.  Not sure if I am overloading it.  Not sure If I should installed XP?

[Jerry_Lippey]

Satellite L355-S7915

What are you doing when it locks up?

Have you installed Service Pack 2?

   Service Pack 2 for Windows Server 2008 and Windows Vista

[jhgattis]

Yes on the service pack.  It does it on different programs.  I used Anim8or and did ok.  It appears to lock up when tring to access the drive.  Trying to get/save a file.

CTRL-ALT-Del does nothing.  I have to turn it off and then back on.

[Jerry_Lippey]

Open Problem Reports and Solutions (wercon.exe) and click View Problem History.

Can you identify one of those recent lockups there?