Satellite Laptops :: all other models

[#1]

I HAD TO USE THE RECOVERY DISK ABOUT A WEEK AGO. WHEN I SIGNED ONTO THE COMPUTER THIS MORNING I COULD NOT ACCESS THE DVD/CDRW DRIVE. I GOT THE ERROR MESSAGE:' "Windows cannot load te device driver for this hardware. The driver may be corrupted or missing (Code 39)." I have attempted to locate the driver in the download section of the Toshiba website and have been unsuccessful in locating it. As the drive is unrecognized, I am unable to reuse the Recovery disk to reload the drivers. Where can I get the drivers to try and reconnect to my DVD/CDRW device. Rene LaMarche

[#2 · Accepted solution]

Try the solution here, Rene.

http://support.microsoft.com/default.aspx/kb/929461/en-us