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JennEvans1995
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Satellite L302-S5921 USB Ports not Working/cd-dvdrom not working

Please help.  I've had this laptop for about 6 months.  DVDs or CDs wont burn or play. When I insert something it lights up but no action afterward.  USB Ports are dead...none of them read anything that i plug into them.  When I plug something in, i hear the sound indicating something was plugged in, but then no action afterwards.

Super Contributor
Posts: 10,137

Re: Satellite L302-S5921 USB Ports not Working/cd-dvdrom not working

Maybe this model?

Satellite L305-S5921

 

I suggest you restore the hard disk's contents to factory-new using Toshiba recovery media. That will tell you whether the problems are due to software or hardware.

 

See the section titled Hard Drive Recovery Utilities, which begins on p. 60 of your User's Guide. .

 

  Satellite L300 Series User's Guide

-Jerry