Video / Display

[#1]

Just got home with a new Toshiba Satellite L505-S5990 running Windows 7 (32-bit).  Everything seems to be working ok except the webcam.  Every time I start up the computer or the Web Camera Application, I get a dialog from the Web Camera software:

"Web camera initialization failed.Please check your camera device and restart application or computer."

Of course, restarting either the computer or the application just gives me the message again.

In the device manager, there is an Unknown USB device.  If I click on that, it says "Windows has stopped this device because it has reported problems (Code 43)".  I'm assuming that this is the camera, but why is it not working?  Is there a specific device driver I need for the webcam under Windows 7?

I've tried downloading the new Web Camera Application, but it doesn't change anything.  It runs, and doesn't seem to do anything.  From what I can see, I already had the same version on my computer (1.1.1.4).

I tried selecting a new driver for the device, but I don't know the manufacturer for the camera, and there are a few too many to guess!  If anyone knows what the camera device driver is named, let me know, and I'll try setting that as the device driver.

Any help would be greatly appreciated!  Thanks!

[#2]

I have a Satellite L505-S6951, running Windows Vista Home Premimum.  The system cannot find the built in web cam.  I get "unknown device" in the list of USB devices.   I have visited hundreds of forums, and there seems to be many problems with built in web cams on Toshiba laptops.  I don't even know what kind of cam it is, Chicony???

Help!!!   I have tried many things, deleting the camera assistant, reloading it, USB drivers, all kinds of things.  I am exasperated.   Does anyone know what these problems are that so many Toshiba laptops have????????

[#3]

i bought the l500 with windows 7 and got the exact same problem too mate, cant be arsed taking it back as we got some money knocked off it cos they didnt have the right laptop in so worried if i do ill end up with a cheaper one and tbh would rather just fix it now ive set it all up ??? someone must know somethign as it seems a common fault ???

[#4]

hi i have the same problem. i was just wondering if you figured it out yet?

[#5]

I just bought S5990.

Webcam works. But doesnt focus. Image blurred and its dark even under ambient lighting.

Tried everything but could not fix it.

[#6]

Haven't found anything yet.  It briefly started working on its own, but then the next time I rebooted, we were back to the error message.  So I know it CAN work, but there's just some problem.  I think it's a driver issue, and they probably need a new version for Windows 7.

If it's any consolation, you aren't missing much.  The webcam picture was unbelievably awful...a dark, grainy picture of some ugly mug...oh wait, that was me.

[#7]

I got the same problem. A brand new laptop that I got yesterday.. pretty annoying..

So .. there is no sollution to this??

[#8]

No solution. I just returned and got a brand new HP laptop.

HP rocks with webcams ...

[#9]

Have the same problem.. bought a L450 2 days ago.(Normally I use a mac, and btw.. its alooot better)

But this is how you can make it work. Turn off the firewall. Make sure its not on when you start the machine. Then the cam works.

Anyone having the same experience??