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Re: Trouble loading IE8 Windows with Toshiba Satellite A215
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10-12-2009 02:08 PM
Never hurts to run a scan with Malwarebytes' Anti-Malware.
Re: Trouble loading IE8 Windows with Toshiba Satellite A215
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10-12-2009 03:21 PM
10-12-2009 02:08 PM
Never hurts to run a scan with Malwarebytes' Anti-Malware.
@jerry, You know that is something I am going to put on my favorite blog to be done as well.. I hope Christa performs this task, so as to eliminate the possibility of MaleWare.
Respectfully,
Senior Data/Systesm DBA-DW Architect
USA
Re: Trouble loading IE8 Windows with Toshiba Satellite A215
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10-13-2009 07:23 AM
Hi Jerry. I'm running the scan right now. So far it's only found one thing and it's been running for quite a while. I'll let you know what else it finds.
I haven't booted in safe mode or tried another user name but I will do that next.
As I said, I just think it's very strange that I have two Toshibas and two Acers, all of them are set up identicle except the one Acer is running XP instead of Vista. And the two Toshibas are the only ones doing this. It's just strange. All my updates are up to date on all laptops. I keep with it, upload and run my scans every week and my virus scan runs every night. I'm not computer impaired, but this one really threw me off. I also worked on my dad's computer, set it up same as my four and his isn't doing this either. His is an eMachine running Vista. Like I said, Only Toshibas doing it. Might be a coincedence sure, but it's very strange.
Ah well, I'll let you know what the scan finds and I'll work on it for a day and then do the other two things you mentioned.
Thanks again!
Christa.
Re: Trouble loading IE8 Windows with Toshiba Satellite A215
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10-13-2009 08:04 AM
Jerry,
Here is what the scan found. I had all three of them removed. That mywebsearch I have been trying to get off my machine for ages. Hopefully now it's gone. I know the other two must have come from Popcap games though I don't know how it got in my system. At any rate. I had them all removed.
I'm going to rerun the scan just to make sure they are gone.
Here's the log:
Malwarebytes' Anti-Malware 1.41
Database version: 2953
Windows 6.0.6002 Service Pack 2
10/13/2009 11:02:39 AM
mbam-log-2009-10-13 (11-02-39).txt
Scan type: Full Scan (C:\|E:\|)
Objects scanned: 283532
Time elapsed: 1 hour(s), 57 minute(s), 11 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 3
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\Curre
HKEY_CLASSES_ROOT\popcaploader.popcaploaderctrl2 (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\popcaploader.popcaploaderctrl2.1 (Adware.PopCap) -> Quarantined and deleted successfully.
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
(No malicious items detected)
Re: Trouble loading IE8 Windows with Toshiba Satellite A215
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10-13-2009 08:46 AM
Standing by...
Re: Trouble loading IE8 Windows with Toshiba Satellite A215
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10-13-2009 10:37 AM
Hello Jerry.
Ok, the second scan turned up nothing (YAY!) so I will keep using the machine for the next 24 hours and see if it improves anything. I'll let you know tomorrow if anything has improved. I seem to have more issues in the morning. Unless it just seems that way cause I get used to the irritations throughout the day.
Christa.
Re: Trouble loading IE8 Windows with Toshiba Satellite A215
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10-13-2009 10:56 AM
Sounds good so far, Christa.
Re: Trouble loading IE8 Windows with Toshiba Satellite A215
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10-13-2009 11:05 AM
Good Work Christa !!
I am praying that this is the problem. It just sounded so familar after I re-read all the posts.
Again!
..
I am praying that this is the problem.
..
Respectfully
..
Senior Data/Systesm DBA-DW Architect
USA
Re: Trouble loading IE8 Windows with Toshiba Satellite A215
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10-13-2009 12:14 PM
Christa, maybe I'm just blind but I can't see where you listed what AV program you have run normally? Could you provide that information so we can help you prevent this problem from re-occuring?
If you don't bother to post your COMPLETE model number it's very difficult to assist you. Please post in complete sentences with punctuation, capitals, and correct spelling. Toshiba does NOT provide any direct support in these forums. All support is User to User in their spare time.
Re: Trouble loading IE8 Windows with Toshiba Satellite A215
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10-13-2009 01:23 PM
No you're not blind, I didn't mention it because it really wasn't relevant.
I use several antivirus and adware things. Right now I'm running AVG, Ad-Aware and Spyware Blaster and have just added Malwarebytes to my repertoire thanks to Jerry. I learned the hard way on not to bother with Norton (messed up two of my systems in the past) or McAfee (messed up 3 of my systems in the past).
Christa.

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